What is responsible gaming and why does it matter?
Responsible gaming means enjoying gaming mindfully — knowing when to stop, how much to spend, and making sure gaming does not affect other areas of your life. casano score believes a truly enjoyable gaming experience is only possible when it stays within healthy boundaries.
Online gaming and betting are a popular source of entertainment for many people. However, they can sometimes become excessive, leading to negative effects on personal, family, and financial life. That is why casano score is firmly committed to responsible gaming.
Every user on our platform has access to a range of tools to manage their gaming habits. From setting deposit limits to using self-exclusion — casano score ensures you always stay in control of your own decisions.
Responsible gaming at casano score is a mandatory policy, not an option. We genuinely care about the mental and financial wellbeing of every user on our platform.
Our Responsible Gaming Tools
Casano score provides the following tools to help you stay in control of your gaming experience:
Set a Deposit Limit
Set a daily, weekly, or monthly deposit limit. Limits take effect immediately once set. To increase a limit, a 24-hour waiting period applies.
Betting Limit Control
Set a maximum amount you're willing to stake on each bet before you start playing. This limit helps prevent impulsive or excessive wagering.
Session Time Limit
Set a daily time limit for how long you play. Once the limit is reached, casano score will automatically alert you and restrict your session.
Cooling-Off Period
If you need a short break, set a cooling-off period of anywhere from 24 hours to 6 weeks. Your account will be temporarily suspended for the duration.
Self-Exclusion Feature
For a longer break, self-exclude for anywhere from 6 months to 5 years. Your account will be fully closed for the entire duration.
Reality Check Reminder
At regular intervals, a message will appear reminding you how long you have been playing and how much you have spent in total.
Full Limit Settings Overview
At casano score, you can set or adjust the following limits from your Account Settings at any time:
| Limit Type | Duration | Time to take effect | Status |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate | Active |
| Betting Limit | Per Bet | Immediate | Active |
| Loss Limit | Daily / Weekly | Immediate | Active |
| Session Time Limit | Per Session | Immediate | Optional |
| Cooling-Off Period | 24 hours – 6 weeks | Immediate | On request |
| Self-Exclusion | 6 months – 5 years | Immediate | On request |
Limit reductions take effect immediately. Increasing a limit, however, is subject to a 24-hour cooling period — this protects you from making impulsive decisions in the heat of the moment.
Signs of Problem Gaming
If you notice the following signs, it may indicate that your gaming habits are becoming problematic. casano score encourages you to stay aware:
Chasing losses by placing more bets to win back money
Neglecting family or work commitments due to gaming
Borrowing money or drawing on savings to cover gaming expenses
Hiding the amount you play or the time you spend gaming from others
Feeling restless, irritable, or anxious when unable to play
Needing to bet more to feel the same level of excitement
Repeatedly returning to gaming despite trying to stop
Experiencing stress or anxiety because of gaming
If you recognize two or more of these signs in yourself, contact casano score's support team right away or use the self-exclusion feature.
Self-Exclusion Process – Step by Step
Self-excluding on casano score is straightforward. Just follow a few simple steps to temporarily or permanently close your account:
Log in to your account
Log in to your casano score account and click the profile icon in the top right corner.
Open Account Settings
Go to "Account Settings" or the "Responsible Gaming" section. You'll find all the limit-setting and self-exclusion tools there.
Choose Your Self-Exclusion Period
Choose from 6 months, 1 year, 3 years, or 5 years based on your needs. For a cooling-off period, select anywhere between 24 hours and 6 weeks.
Confirm
Confirm your decision. Once self-exclusion is activated, it takes effect immediately and cannot be reversed until the period has ended.
Get Support
If you need assistance, reach out to casano score's 24/7 live chat support. We'll guide you through the entire process.
Protection of Minors
Casano score strictly prevents anyone under 18 from accessing its gaming platform. We believe protecting children and young people is a social responsibility. To that end, we have put the following measures in place:
- Mandatory age verification (KYC) at registration — verified using a government-issued ID or passport.
- Suspicious accounts are automatically flagged for review.
- Parents can install parental control software on their child's device — such as Net Nanny, Qustodio, and similar tools.
- Any account identified as belonging to a minor is closed immediately and the deposited funds are returned.
- All users are asked not to share their accounts with others.
If you believe a minor is using casano score, please notify our support team immediately. We will take swift action.